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Mi Child 3661354

Frequently asked questions

General FAQ’s

What are your opening hours?

Our standard opening hours are from 7.30am - 6.00pm, although some of our settings operate outside of these hours. Please enquire at your choice of setting and the manager can offer more information.

Where do you currently have nurseries open?

All of our settings are open and fully functioning. We are based in the North West of England with settings in and around the Greater Manchester area and also in Blackpool.

Can I choose to bring my child in later, or pick-up earlier, than the standard nursery hours?

Some of our settings do offer this service and will be happy to help on enquiry.

Keeping the nursery clean

Cleanliness is a huge part of what we do and it's important to us that we keep all of our children and families safe. All of our settings have cleaning schedules and routines in place to ensure they are thoroughly cleaned.

Visitor tours & Settles

With the current restrictions brought on by COVID-19, we are having to adapt the way we are offering parent tours to our nurseries. Currently, we can offer parent tours out of hours at our nurseries and we also have short video online tours on social media.

Our tours are bespoke to each enquiry as are our settling sessions, one size does not fit all and we are keen and happy to work flexibly with you.

Please call 0800 307 0155 to book in your nursery tour.

Fees

What do my nursery fees cover?

Our standard day is from 7:30am-6pm, but at some nurseries we also offer the extended hours of 7am-7pm. Some of our locations also offer break with the added hour available on either side payable on a pay-as-you-go basis.

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